Banking & Payments

As revenue growth and customer relationships come under pressure from fintech firms and competitors, Canadian banks pursue revenue, efficiency and cost reduction opportunities – through new product/service offerings; improving customers’ banking experience; transforming, optimizing, and digitalizing core business processes; deploying intelligent automation; putting self-serve capabilities in customer and employee hands; and embedding AI, data and analytics in decision making.

We have expertise and experience in the following lines of businesses and representative areas:

Banking & Payments


Payment

  • Our deep Payments expertise helps our clients modernize applications and infrastructure, providing innovative solutions and meeting regulatory requirements.

Retail banking

  • Including: on-line banking, front-end redesign, branch channel process optimization, branch sales and delivery platforms, customer inquiry facilities, sales product information systems, retail customer relationship management, mortgage division BI strategy, web lending platform credit applications, card campaign management.

Digital Banking

  • Including: mobile wallet implementation, mobile account open, mobile trading platform, UI/UX design and responsive web for investment advisors.

Commercial Banking

  • Including: website replatform, consolidated customer administration roadmap and implementation, FATCA for commercial customers, customer reporting.

Banking Services

  • Strategy and Roadmap: enterprise management, corporate data, operational efficiency, treasury information strategy. Application: inter-bank deposit switching, pension, collateral registry/management, appraiser management. Enterprise infrastructure: upgrade and migration.